Privacy Policy


1.1. The personal data provided by Users of the Cubanas Online Store are stored electronically and the person responsible for their processing is Cubanas, whose registration number with the National Data Protection Commission is 6527/2014, without prejudice to what is mentioned in Point 2.3. below. Cubanas respects and applies all necessary and appropriate procedures and protocols to comply with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter GDPR”).

1.2. Personal data means any information relating to an identified or identifiable natural person (a natural person who can be identified, directly or indirectly, in particular by reference to an identifying element, is considered identifiable).

1.3. Any person who, as a Buyer, registers at the Cubanas Online Store, regardless of whether they purchase or sell any of the Products made available or to be made available, is considered a “User”, hereinafter also referred to as such.

1.4. The User’s data (name, surname, address, shipping address and email) are necessary to place an Order through the Cubanas Online Store and are therefore requested when registering there. The taxpayer number is optional.

1.5. The data collected through registration at the Cubanas Online Store is used exclusively for the processing and treatment of Orders and will not be transmitted in any way to third parties, except to Suppliers from whom they may purchase one or more Products and only to the extent necessary for the purposes issuing the corresponding invoices and delivering or returning the Products and that it will take appropriate measures to ensure that such Suppliers also respect individual data protection standards.

1.6. Buyers authorize the transfer of data referred to in the previous point to Suppliers.

1.7. The User’s email is only used for contacts regarding the status of the order or information about the products/services made available or to be made available by Cubanas, in accordance with the express authorization for this purpose given by the User under the terms of point 2.7. below.

1.8. The data is located in an area of the Cubanas Online Store protected with the password (access code) chosen by the User during the registration phase and to which only the User has access.

1.9. When registering at the Cubanas Online Store, the User gives or does not give consent to Cubanas for it to send him “unsolicited communications”, as provided for in article 8 of Decree-Law 24/2014, of 14 February.

2. The user’s personal data is kept by Cubanas only for the period strictly necessary for the purposes mentioned above, except when there are legal retention obligations in accordance with applicable legislation (such as tax or commercial law) that require the maintenance of your data personnel for a longer period.

2.1. The information entered during payment is duly protected, being encrypted using the most advanced and effective security tools, namely the SSL Security Certificate, which is the responsibility of Hipay.


3.1. The User is expressly guaranteed, at any time, free of charge and free from any restriction, the possibility of accessing their data as well as its deletion or rectification, under the terms set out in applicable legislation through the password assigned to you for access at the registration stage.


4.1. By registering at the Cubanas Online Store, the User authorizes the collection and transmission of their personal data under the terms and for the purposes described above, including to Countries outside the European Economic Area.

4.2. Cubanas does not process personal data that reveals racial or ethnic origin, political opinions, religious or philosophical convictions and trade union membership, as well as genetic data or data relating to health or sexual life.

4.3. The entity responsible for collecting and processing datapersonal is Cubanas. contactable by email


5.1. Buyers guarantee and are responsible for the veracity, accuracy and authenticity of the data provided to Cubanas and undertake to keep them duly updated until the deletion of their profile in the Cubanas Online Store, the latter being obliged to carry out such updates and/or corrections if requested by Buyers.


6.1. The user’s personal data is kept by Cubanas only for the period strictly necessary for the purposes mentioned above, except when there are obligations resulting from applicable law (such as tax or commercial law) that require the maintenance of your personal data for a longer period. Without prejudice to the provisions of the previous paragraph, Cubanas undertakes to delete all personal data in its possession of a specific Buyer whenever he cancels his registration with the Cubanas Online Store.

6.2. Cubanas ensures that it will treat the User’s personal data as confidential and only in accordance with and for the purposes indicated above, and will not use or process any User’s Personal Data for any purpose other than providing the Products.

6.3. Cubanas will take reasonable measures to ensure the reliability of all employees and subcontractors who take part in the Processing of Personal Data.

6.4. Cubanas will take reasonable measures to ensure the reliability of all Suppliers, and that they respect and comply with all applicable standards and take all measures and adopt all procedures necessary to comply with and respect the GDPR.

6.5. In the event that you transfer your Personal Data outside the EEA, you will immediately enter into (or request, in the case of a transfer by or to a processor, that such processor promptly enters into) a contract with the respective parties using appropriate EU Standard Clauses or their equivalents.


7.1. In accordance with the provisions of the GDPR, the Customer or User may contact Cubanas in case of any questions about the Privacy Policy or to change, correct or delete their personal data, at any time, through a written request to Cubanas, to the following contact: Email:


8.1. This “Privacy Policy” is an integral document of the “General Terms of Use” of Loja Online Cubanas and its reading, analysis, understanding and interpretation must always be done in accordance with and in conjunction with the terms and conditions established in the document in question. cause and other documents complementary to it, duly identified there.


9.1. In view of the provisions of the preceding Clause, terms beginning with a capital letter in this “Privacy Policy” have the same meaning given to them in the “General Terms of Use” of Loja Online Cubanas, except if a different meaning results from this document.