Privacy Policy

1. GENERAL CONDITIONS

1.1. The personal data provided by Users of the Cubanas Online Store are stored electronically, and the entity responsible for their processing is Cubanas, registered with the National Data Protection Commission under number 6527/2014, without prejudice to what is stated in point 2.3 below. Cubanas respects and applies all necessary and appropriate procedures and protocols to comply with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter “GDPR”).

1.2. Personal data means any information relating to an identified or identifiable natural person (a natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier).

1.3. Any person who, as a Buyer, registers with the Cubanas Online Store, regardless of whether they purchase or sell any of the Products made available or to be made available, is considered a “User,” hereinafter also referred to as such.

1.4. User data (first name, last name, address, shipping address, and email) are necessary to place an Order through the Cubanas Online Store and are therefore requested during registration. The taxpayer identification number is optional.

1.5. The data collected through registration on the Cubanas Online Store are used exclusively for processing and handling Orders and will not be transferred to third parties under any circumstances, except to Suppliers from whom one or more Products are purchased, and only to the extent necessary for issuing the corresponding invoices and for delivery or return of the Products. Cubanas will take appropriate measures to ensure that such Suppliers also comply with individual data protection regulations.

1.6. Buyers authorize the transfer of the data referred to in the preceding point to the Suppliers.

1.7. The User’s email address is used only for contacts related to the status of the order or for information about products/services provided or to be provided by Cubanas, in accordance with the express authorization given by the User under point 2.7 below.

1.8. The data are stored in an area of the Cubanas Online Store protected by a password (access code) chosen by the User during registration, to which only the User has access.

1.9. By registering with the Cubanas Online Store, the User may give or withhold consent for Cubanas to send them “unsolicited communications,” as provided for in Article 8 of Decree-Law No. 24/2014 of 14 February.

2. The User’s personal data are retained by Cubanas only for the period strictly necessary for the purposes mentioned above, except where there are legal retention obligations under applicable law (such as tax or commercial law) that require personal data to be kept for a longer period.

2.1. The information entered during payment is duly protected and encrypted using the most advanced and effective security tools, namely the SSL Security Certificate, which is the responsibility of Hipay.

3. ACCESS TO COLLECTED DATA

3.1. The User is expressly guaranteed, at any time, free of charge and without any restriction, the right to access their data, as well as to delete or rectify them, in accordance with applicable legislation, through the password assigned to them during the registration process.

4. PROCESSING OF COLLECTED DATA

4.1. By registering with the Cubanas Online Store, the User authorizes the collection, processing, and transmission of their personal data under the terms and for the purposes described above, including to countries outside the European Economic Area.

4.2. Cubanas does not process personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, or data concerning health or sexual life.

4.3. The entity responsible for the collection and processing of personal data is Cubanas, which may be contacted by email at support@cubanas-shoes.com.

5. UPDATING OF COLLECTED DATA

5.1. Buyers guarantee and are responsible for the truthfulness, accuracy, and authenticity of the data provided to Cubanas and undertake to keep them duly updated until the deletion of their respective profile from the Cubanas Online Store. Cubanas undertakes to carry out such updates and/or corrections whenever requested by Buyers.

6. CANCELLATION OF BUYER REGISTRATION

6.1. The User’s personal data are retained by Cubanas only for the period strictly necessary for the purposes mentioned above, except where obligations arising from applicable law (such as tax or commercial law) require the retention of personal data for a longer period. Without prejudice to the foregoing, Cubanas undertakes to delete all personal data in its possession relating to a given Buyer whenever the Buyer cancels their registration with the Cubanas Online Store.

6.2. Cubanas ensures that it will treat the User’s personal data as confidential and only in accordance with and for the purposes indicated above, and will not use or process any User Personal Data for any purpose other than providing the Products.

6.3. Cubanas will take reasonable measures to ensure the reliability of all employees and subcontractors involved in the processing of personal data.

6.4. Cubanas will take reasonable measures to ensure the reliability of all Suppliers and that they comply with all applicable regulations and adopt all necessary measures and procedures to ensure compliance with and respect for the GDPR.

6.5. In the event that User Personal Data are transferred outside the EEA, Cubanas will immediately enter into (or, in the case of a transfer by or to a subcontractor, will require that subcontractor to promptly enter into) a contract with the relevant parties using appropriate EU Standard Contractual Clauses or their equivalents.

7. COMMUNICATIONS

7.1. In accordance with the GDPR, the Client or User may contact Cubanas with any questions regarding the Privacy Policy or to change, correct, or delete their personal data at any time by submitting a written request to Cubanas at the following contact:

Email: support@cubanas-shoes.com

8. PRIVACY POLICY AND GENERAL TERMS OF USE

8.1. This “Privacy Policy” is an integral part of the “General Terms of Use” of the Cubanas Online Store, and its reading, analysis, understanding, and interpretation must always be carried out in conformity and together with the terms and conditions set out in that document and any other complementary documents duly identified therein.

9. ABBREVIATIONS

9.1. In view of the provisions of the preceding clause, terms beginning with a capital letter in this “Privacy Policy” have the same meaning as given to them in the “General Terms of Use” of the Cubanas Online Store, unless a different meaning results from this document.